Text Valued IT support
Clients can text us for IT help and get a ticket number back in seconds.
Valued IT clients can text the Valued IT support number in your onboarding guide for help with Wi-Fi and networks, POS terminals, printers, phones, iPads, computers and Microsoft 365 accounts.
How it works
Text SUPPORT or describe your issue to our support number. We reply to confirm your request, may ask one follow-up question (for example, which location), send your ticket number, and text you updates until it is fixed.
By texting us, you agree to receive text messages from Valued IT about your support request. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to opt out at any time. Consent to receive texts is not a condition of service.
What we send
- A confirmation that we received your request, and your ticket number.
- At most one follow-up question if we need more detail.
- Status updates on your ticket until it is resolved.
We never send marketing or promotional texts from this number.
Prefer not to text?
Call (773) 938-4444 or email info@valued-it.com, Monday to Friday, 9am to 5pm Central.
Your privacy
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. See our Privacy Policy and Terms of Service, which include our SMS terms.
Last updated October 18, 2026.