Valued IT
Restaurants & hospitality

IT for restaurants that can’t afford a down night.

Most of the restaurants we look after run across multiple locations. We know what breaks on a Friday night, and we know a ticket queue is useless when the line is out the door.

A restaurant bar and dining area during setup

Trusted by restaurant groups

  • Rosebud Restaurants
  • Carmine's
  • Rosebud Steakhouse
  • Coppolillo's
  • Windy City Social
  • Creative Hospitality Concepts

Point of sale

Toast, supported across the whole group.

Terminals and handhelds, kitchen screens, printers that stop mid-service, menu and pricing changes, and new locations brought online from an empty room.

  • Terminal, handheld, KDS and printer support
  • Menu, modifier and pricing changes rolled out across locations
  • Toast Catering & Events for banquets and private dining
  • Toast Gift Cards, including migrations from legacy providers

New location, week of opening

Cabling & networkDone
Toast terminals & handheldsConfigured
Menu cloned from flagshipDone
Kitchen screens & printersTested
Host-stand iPadsEnrolled
Cameras & phonesLive

Reservations & guest experience

Every call answered, every table ready.

OpenTable

OpenTable & the host stand

Floor plans, shift setup, and the iPads the host stand runs on: enrolled, locked down, updated and replaced before they fail.

Tablevoice

AI phone answering

Voice AI that picks up when nobody can: takes reservations, answers hours and location questions, and passes real callers through. We run the pilot and tune it to your venue.

Zoom

Phone systems

Cloud phone service across every location, with call routing that follows managers between venues instead of stranding calls at an empty desk.

The infrastructure underneath

The parts guests never see, built to hold up.

Networks built for service

Business-grade firewalls, switching and Wi-Fi with the point of sale on its own segment, apart from guest Wi-Fi, cameras and the back office. Coverage that reaches the patio and the walk-in.

Cameras & recording

Camera systems where you can find the incident in under a minute, at the register, the back door or the bar, and pull the clip yourself from your phone.

Apple

iPad & tablet fleets

Every iPad enrolled in management: locked to the apps it needs, updated centrally, and wiped and re-issued when one walks off or gives up.

The restaurant systems we work in

  • Toast
  • OpenTable
  • 7shifts
  • Tablevoice
  • Restaurant365
  • Zoom

Opening a new location?

Bring us in while it is still a construction site. Cabling, network, POS, phones, cameras and iPads all land before your first service instead of during it.

Book a call with Valued IT

20 minutes on Zoom · no charge · pick any open time

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